ADOPTING AN INTERCULTURAL APPROACH

• Develop awareness of particpant’s cultural biases
• Understand the impact of cultures on behavior
• Identify and overcome stereotypes

Understanding the cultural codes of Far East Asian countries

Discovering the cultural basics of Far East Asian countries

• 3 countries, 3 cultures, 3 languages, 3 histories
• The impact of the West from the 15th century
• The social and political context (democracies, proletarian dictatorship)
• The education system: impact on behavior

Understanding Far East Asian values

• Family values: community, age, the new generation
• Women in the workplace
• Being and seeming
• The religious aspect: ancestor idolization, shamanism, Buddhism

Optimize your professional action with Far East Asian countries

Communicating effectively

• Verbal communication: ask a question and understand the answer
• Decipher non-verbal communication: gesture, silence, smile
• The arbitrator

Adapting work methods

• Focus on interpersonal skills: building trust, gaining loyalty
• Manage teams in Far East Asia: self-control, patience, listening
• Relationship to the hierarchy / group
• Saving face

Conducting successful meetings and negotiations with Far East Asian countries

• The personal relationship getting-to-know-you sessions
• Meeting management: preparation, animation, follow-up
• The art of negotiation
• The importance of the contract and its significance

Adopting best practices

• Recognize key principles
• Avoid pitfalls, mistakes and misunderstandings
• Create a tailor-made action plan