Overcoming the challenges of a virtual team

Module 1: Understanding the way virtual teams operate

1. Challenges and opportunities of virtual teams

  • In what ways are virtual teams different from “normal” teams?
  • In what ways are they similar?
  • Various types of virtual teams
  • Challenges and opportunities related to virtual working

2. Intercultural challenges

  • Dealing with differences, confusion and indifference
  • Understanding and mastering time and space-related factors
  • Managing risks and uncertainty
  • Interacting with the group, the hierarchy and authority
  • Identifying and understanding your cultural profile and that of others
  • Making effective use of cultural differences within virtual groups

3. Sharing information and communicating effectively at long distances

  • Communication process for virtual teams
  • Affective and cognitive aspects of remote communication
  • IT and collaborative tools: the choice and optimization of the technology
  • Speaking a common language

4. Adapting tools and working methods

  • The definition of individual and collective roles within projects
  • Team building and team working
  • Assessing the tasks performed by staff members (important and urgent)
  • Skills assessment and expected results
  • Remote knowledge management
  • Remote conflict management

Module 2: Maximizing the effectiveness of a virtual team

1. Generating virtual team dynamics

  • Defining the vision and objectives of a virtual team: creating meaning
  • Drawing up a "virtual team charter" including the team's commitments
  • Confidence in virtual group environments: forms and mechanisms
  • Creating a group consciousness
  • Power and influence in virtual environments
  • Developing your E-leadership

2. Preparing and running remote meetings

  • Various types of remote meeting
  • Preparation, organisation and follow-up: the role of a meeting organizer
  • Fully understanding sources of influence and decision-making processes
  • Anticipating latent conflicts
  • Reconciling cultural differences

3. Skills management for virtual teams

  • Expected results: Acquiring the know-how required to succeed in long distance teams
  • Developing key skills of members of virtual teams
  • Assessing the added value generated by long distance working
  • Analysing strengths and areas for improvement
  • Remote working and personal challenges

4. Identifying best practices

  • Listing the skills identified during the seminar: knowledge, know-how and interpersonal skills
  • Identifying personal and professional challenges when it comes to improving and consolidating your remote working abilities
  • Identifying and encouraging best practices from existing or future virtual teams based on the skills acquired at the seminar

Overcoming the challenges of a virtual team


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