Succeed in a Multicultural Environment

The following programme is based on examples taken from European, Latin, Anglo-Saxon and Oriental cultures

Module 1: Estimating the influence of culture on behaviour

1. Getting to understand the origins of every culture

  • Estimating the influence of historical conflicts
  • Measuring the impact of economy, geography and regionalisms
  • Identifying the role of religious doctrines, philosophies and social norms.

2. Identifying cultural differences in a Global World

  • Getting to understand different mindsets
  • Detecting what unite/divide people
  • Identifying factors of homogeneity

3. Measuring the consequences of one's culture on his working styles

  • Understanding the importance of power distance
  • Detecting the degree of masculinity and femininity
  • Measuring one’s tolerance for change and uncertainty
  • Identifying individualist and collectivist cultures
  • Approaching different types of time management (linear, circular, rigid, flexible)

4. Estimating the influence of time

  • Distinguishing rigid and flexible time conceptions
  • Detecting monochronism and polychronism
  • Approaching rhythm and dynamism
  • Understanding the differences between a linear and a circular time conception

Module 2: Optimizing your working choices

1. Identifying key cross-cultural management skills

  • Analysing cultural profiles (personal/national)
  • Estimating the advantages and drawbacks of cultural diversity
  • Detecting one’s main strengths and weak spots
  • Cultural development and personal challenge: impacts on my job

2. Adapting your communication

  • Understanding the meanings of words and getting to know how to pass on a message
  • Identifying ways of questioning
  • Learning how to use ambiguity and clarity
  • Examining one’s attitudes, body language, silences and space management
  • Learning the characteristics of long-distance communication

3. Creating a climate of trust

  • Detecting cultural customs and codes
  • Proceeding using consensus or conflict
  • Understanding the organization, methods and decision processes
  • Identifying how networks and clans work
  • Anticipating tough issues

4. Adapting your working methodology

  • Managing time and priorities
  • Identifying  decision-makers and  power struggles
  • Optimizing meetings depending on cultures
  • Detecting different negotiation styles
  • Understanding the characteristics of a contract

Succeed in a Multicultural Environment


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