Working with Denmark, Finland, Norway, Sweden

Managers and working people who work with Northern countries: Finland, Sweden, Norway and Denmark.

The aim of this seminar is to significantly improve the participants’ effectiveness in their professional relationships with the Finns, the Swedes, the Norwegians, and the Danes, enabling them to be operational right from the start.

At the end of this training, participants will have acquired insights and techniques to:

• Be conscious of their own cultural background
• Understand the contexte and the culture of Northern countries
• Decode the culture of these countries and analyze the misunderstanding situations
• Anticipate the cultural differences disfunctioning 
• Reduce stress and misunderstandings
• Decode decision-making and negotiation process

• Innovative and effective online tools:
  Nomad' Profile®: Cultural Profile, Comparison tool, Country Packs
  Nomad' Network®: preparing & following the training
• Theoretical as practical and concrete approach
• Personnalized action plan

Module 1: Understanding of cultural codes of Northern cultures

1. Intercultural science, the key of international business success

• Understanding of one's own cultural background
• The basis of an effective intercultural management
• Identifying and going beyond cultural stereotypes

2. Key aspects of Northern cultures

• The intercultural challenge and the "common" language barrier
• Northern phenomenon
• Northern countries: a specific geographic area
• Historical milestones: conflict, cooperation, growth
• The welfare state and the lutherian inheritage
• The European issues

3. The Northern countries values

• Task and relationship: goals set
• Egalitarian working culture
• Transparency and simplicity, the core keys for a true relationship
• Family and parity
• A well-scheduled time
• Consensus and goodwill
• Keeping emotion under control and self-control 
• "A healthy soul in a healthy body"

4. Business life in Northern countries

• Structure, hierarchy, control
• Social partners
• Working technics and quality rule
• Professional relationships

Module 2: Maximizing one's professional action within the Northern countries

1. Communicate efficiently with the people of the Northern countries

• Frankness and clearness of people communication
• Think and act meticulously
• Northern meetings
• Decipher non-verbal communication
• Working language and the role of the translator

2. Adapt one's working technics

• Create relationships based on trust
• Anchor one's credibility: the Northern leadership
• Succeed in one's projects and team working
• Meetings and negotiations: communicate towards action
• Create a shared culture

3. Succeed in one's negotiations in the Northern countries

• The first contact
• Anchore one's credibility: rigour, experience and devotion
• Instaure confidence: listening skill and team decision-making spirit
• Interview, offer, sales benefits
• Talking about money
• Reaction coping with unpredictable things
• Convincing skill, concluding technic
• The contract and its implications

4. The last best practices

• Cautiousness, patience, humility
• Protocole and etiquette
• Social codes, dress code, business cards, business gifts, etc
• Humour but with moderation