New to Singapore: What Managers Need to Know

Module 1: Successful personal integration in Singapore

1. Cross-cultural awareness: the key to a successful expatriation

  • Taking stock of one's own cultural baggage
  • Culture shock and the integration process
  • Identifying and going beyond cultural stereotypes

2. Key aspects of Singaporean culture

  • A city state surrounded by powerful neighbours
  • A multiracial population
  • Extensive Chinese influence
  • Singapore’s British and military heritage
  • A successful economy based on trade and industry

3. Singaporean values and behaviour patterns

  • The importance of Chinese references and values
  • Family traditions, the role of women and children
  • The Singaporean approach to time and space: cyclical and unified
  • Identifying private and public realms
  • Attitudes to groups, hierarchies and authority: a quest for harmony and coherence
  • Attitudes to risk and uncertainty

4. Practical day-to-day information in Singapore

  • Singapore in brief: density and overpopulation
  • Transport, administration, housing, security, hygiene and healthcare
  • An intense and extremely diverse cultural scene
  • Schools, extracurricular activities, sport

Module 2: Successful professional integration in Singapore

1. The corporate world in Singapore

  • The main keys to understanding the way Singaporean companies operate
  • Different approaches and working methods.  The notion of quality
  • The market and employment: Singaporean factors and challenges
  • The role of the state and of the Communist Party

2. Effective communication with the Singaporeans

  • Understanding the true meanings of Yes and No
  • The value of the written word, the importance of non-verbal communication
  • Identifying connexions and relationships. Maintaining a necessary distance
  • The role of the interpreter: ensuring that your message gets across

3. Working with Singaporean teams

  • Local management styles: a well-established sense of hierarchy
  • A concept of responsibility similar to that of the Chinese
  • Recruitment, loyalty building, training, knowledge transmission
  • Motivating, delegating, providing feedback and handling conflicts

4. Successful meetings and negotiations with the Singaporeans

  • The preparatory phase: negotiation is seen as both an art and a sport
  • Identifying decision-makers
  • Time and deadline management
  • Written contracts, their interpretation and implications

5. Final handy tips

  • Caution, patience and humility: allow others to save face
  • Social standards, gifts, business cards, dress code
  • Sensitive subjects: politics, history, religion
  • Humour: a double-edged sword

New to Singapore: What Managers Need to Know

Public Courses


 January 25, 2018, Singapore
1830 SGD(excl. GST)/pax Training session held in english

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