East Asia - China, South Korea, Hong Kong, Japan, Taiwan

Managers & staff working with Chinese people, with the Koreans and/or with Japanese people.

• Innovative and effective online tools:
  Nomad' Profile®: Cultural Profile, Comparison tool, Country Packs
  Nomad' Network®: preparing & following the training
• Theoretical as practical and concrete approach
• Personalized action plan

The aim of this training is to significantly improve the participants’ effectiveness in their professional relationships with East Asians, enabling them to be operational right from the start.

At the end of this training, participants will have acquired the necessary skills to:

• Be aware of their own cultural baggage
• Fully understand the East Asian context and culture
• Analyze possible situations in which misunderstandings may arise and identify ways of communicating
• Reduce stress and misunderstandings
• Decipher and understand decision-making and negotiation processes

Introduction

• Introduction of participants 
• The experience of each participant in the East Asian region
   

Module 1: Understanding cultural differences

1. Cultural awareness: the key to success in international business

• Taking stock of one's cultural baggage
• The basics of effective intercultural management
• Identifying and going beyond stereotypes  

 2. Key aspects of East Asian cultures

• China in Asia and China’s place in the world
• Hong Kong: A westernized micro-society within communist China
• Taiwan: A "nationalistic" and capitalist Chinese island state
• South Korea: The Land of the Morning Calm and a multiconfessional society
• Japan: An extremely densely populated chain of islands with a history and civilization based on a thousand-year empire.

 3. The impact of values and behaviour patterns on professional dealings and relationships

• Confucian, Taoist and Buddhist heritage
• The concept of ‘face’ and importance of harmony
• Family values and a sense of community
• Patriarchy and paternalism
• The importance of education

4. The East Asian corporate world

• Structure, hierarchy, control
• The social partners (management and employees' representatives)
• Working methods and the notion of quality
• Professional relationships
   

Module 2: Working with East Asians

1. Succeed in working with the East Asian cultures

• Negotiating strategies              
• Negotiation stages
• Signing the agreement

2. Effectively managing East Asian teams

• East Asians and the company
• Knowing how to use management tools in East Asian countries
• Developing new management tools
• Chairing meetings
• Hiring and firing
• Motivating teams              

3. Choosing one's partners

• Corruption
• Intellectual property
• Customer-supplier relations
• Buying patterns
• Your sales strategy and brand policy

4. A few tips for managers

• The art of entertaining
• Protocol and etiquette
   

Conclusion

• Questions/Answers
• Assessment